Welcome to Durham's Cloud Nine Massage Therapy
 Melissa Clemmensen, RMT
Founded in 2007 by Melissa Clemmensen RMT (Registered Massage Therapist), specializing in:
craniosacral therapy, integrated manual massage and scapular stretch and rotator cuff release. Melissa is determined to provide care with customized treatment to address each client’s needs. Melissa has been practicing since 2004 when she graduated from Centennial College. She has continued training and has been certified in Craniosacral Therapy and Integrated Manual Therapy. |
Let me help you return to pain-free mobility, decrease your stress and increase your sense of general well being. 
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Service Area
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Location: Your home or mine
You can book a treatment in your home or work location or a treatment in my home clinic, to provide you with the most comforting atmosphere. Minimum 1 hour appointment for treatments at your home or work location throughout Bowmanville, Oshawa, Whitby, Ajax or Pickering. No extra cost in coming to you. Why hire a babysitter when I can come to you? All I need is an area big enough to set up my table. My home clinic location: 26 Lofthouse Drive, Whitby, ON |
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Range of Services
Therapeutic Massage (Click for more info)
Pregnancy Massage (Click for more info)
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Hot Stone Massage (Click for more info)
Infant Massage (Click for more info)
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Relaxation Massage Therapy (Click for more info)
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Craniosacral Therapy (Click for more info)
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Rates and Hours
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Rates apply to my home clinic or your on-site massages
30 min - $50 45 min - $65 60 min - $80 90 min - $115 60 min Hot Stone Massage * - not available at this time Spa Day * - not available at this time * available once COVID 19 protocols have relaxed or a vaccine has been released Insurance Receipts issued upon payment *Check with your insurance provider to see if you are covered, for what amount and if a doctor’s prescription is required. |
Forms of payment accepted:
Clinic hours: Monday to Friday 9am-3pm, Please Note: I am not able to accommodate: walk-in appointments or walk-in general inquires. |
Ask about our Gift Certificates
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Give the gift of wellness anytime of year.
Gift Certificates are the perfect gift for a special event like a birthday or anniversary or to say thank you or congratulations. Massage brings so many health benefits, it's great for any occasion. Call Melissa at (905)449-1236 for details. 
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Spa Days not available at this time
Spa Days can be a fun way to spend time together, whether you all want a massage or a whole pampering session. A spa day is great for:
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Our Policies
Cancellations
Please contact me by phone or email at least 24 hours prior to your appointment if you are unable to keep your appointment so as to avoid a cancellation fee being charged to your account. If you find yourself in a situation where you are not able to give us the full 24 hours of notice, I will do our best to fill your time and waive the fee.
I understand that due to sudden illness, extreme weather, and unexpected emergencies, you may not be able to give 24 hours notice and in those rare circumstances, the fee will be waived. Please note however, that situations such as being called into work or childcare issues are not considered an emergency. If you have unique work/life demands that may affect your ability to honour my cancellation policy, I would be happy to speak with you about other booking options which may suit your lifestyle better!
Please contact me by phone or email at least 24 hours prior to your appointment if you are unable to keep your appointment so as to avoid a cancellation fee being charged to your account. If you find yourself in a situation where you are not able to give us the full 24 hours of notice, I will do our best to fill your time and waive the fee.
I understand that due to sudden illness, extreme weather, and unexpected emergencies, you may not be able to give 24 hours notice and in those rare circumstances, the fee will be waived. Please note however, that situations such as being called into work or childcare issues are not considered an emergency. If you have unique work/life demands that may affect your ability to honour my cancellation policy, I would be happy to speak with you about other booking options which may suit your lifestyle better!
No Show/Missed Appointments
Not calling to let me know you are unable to use your appointment time and simply not showing up is costly for everyone. I lose the opportunity to offer that time to another client in need and your account is charged the full appointment fee.
I provide reminders and if you are unsure of upcoming appointments please email or call and I will be happy to provide you with that information.
Not calling to let me know you are unable to use your appointment time and simply not showing up is costly for everyone. I lose the opportunity to offer that time to another client in need and your account is charged the full appointment fee.
I provide reminders and if you are unsure of upcoming appointments please email or call and I will be happy to provide you with that information.
Benefits Insurance Coverage
Insurance may offer coverage for treatments through your work benefits program. Please check your individual guidelines as a doctor's note may be required. After your initial assessment and treatment, your therapist may make recommendations for treatment duration and consistency which will be documented in your file. After paying for your session, you will receive a signed receipt to submit to your insurance company.
Many insurance companies offer online submissions and make direct deposits within a few days.
I do not do direct billing at this time.
Treatment protocol is based on our professional assessments and recommendations and is not based on insurance coverage allowances.
Insurance Receipts
As Regulated Health Care Professionals we are required by law to issue receipts only when a treatment is performed and payment is received. The receipt must be accurate as to the cost, date and duration of that treatment with the proper name of the patient listed on that receipt. Please note that under no circumstances will I manipulate any of this information.
Tipping and Discount
Registered Massage Therapists are a Regulated Health Profession, along with doctors, nurses, dentists, physiotherapists, and chiropractors. Tipping is NOT expected and is left to the patient’s discretion.
Please know the best way to "tip" me is to refer your friends and family.
As a regular health professional we do not offer "discount" services.
Insurance may offer coverage for treatments through your work benefits program. Please check your individual guidelines as a doctor's note may be required. After your initial assessment and treatment, your therapist may make recommendations for treatment duration and consistency which will be documented in your file. After paying for your session, you will receive a signed receipt to submit to your insurance company.
Many insurance companies offer online submissions and make direct deposits within a few days.
I do not do direct billing at this time.
Treatment protocol is based on our professional assessments and recommendations and is not based on insurance coverage allowances.
Insurance Receipts
As Regulated Health Care Professionals we are required by law to issue receipts only when a treatment is performed and payment is received. The receipt must be accurate as to the cost, date and duration of that treatment with the proper name of the patient listed on that receipt. Please note that under no circumstances will I manipulate any of this information.
Tipping and Discount
Registered Massage Therapists are a Regulated Health Profession, along with doctors, nurses, dentists, physiotherapists, and chiropractors. Tipping is NOT expected and is left to the patient’s discretion.
Please know the best way to "tip" me is to refer your friends and family.
As a regular health professional we do not offer "discount" services.
